Archive for March, 2009
Middle East Business Process Excellence Summit
I’m looking forward to attending the 5th Middle East Business Process Excellence Summit in Dubai. I hope you can join me on May 31 for my presentation: “Monitoring and Quantifying an Excellence Strategy Deployment – The Breakthrough to Business Transformation.” For more information on the summit, including a list of other excellent presentations, visit http://www.iirme.com/bpe/.
Two New Case Studies Demonstrate Performance Excellence Success in Healthcare
Many healthcare organizations, including hospitals, labs, payors, equipment manufacturers and vendors, have implemented a formal process improvement program in recent years. Using PDCA (Plan, Do, Check, Act), Lean, Work-Out, Six Sigma and many more approaches, these organizations have improved both clinical and administrative processes. The benefits include improvements to patient safety, treatment, services and outcomes, as well as significant cost savings for every area of the organization. I’d like to share two new case studies that demonstrate the success of applying Performance Excellence principles in a healthcare setting.
Read the rest of this entry »
Reducing Process Turnaround Time using Lean Six Sigma
Recently I spoke about how simplifying and removing non-value-added steps from operational processes not only makes a business more stable, it often results in significant savings for the business and improved customer satisfaction (see “KISS: How Simplifying Your Business Can Make It More Stable”). This case study from Honeywell is a perfect example of this principle in action.
Read the rest of this entry »
