Archive for July, 2009
Whatever Happened to Making an Honest Dollar?
It seems that integrity is in short supply these days. Whether it’s the economy giving businesses an excuse to bend the truth about their offerings, or simply the state of the world, it’s getting harder to find people who are honest in their dealings. Read the rest of this entry »
Airline Check-in Process FAIL
(Guest post by Debra Jennings)
When was the last time you flew somewhere and wondered how the airline you were on stays in business? For me, it was last week (but it’s not a singular occurrence). It’s not the patronizing flight attendants that bother me, nor even being expected to subsist on a pack of peanuts during a 5-hour flight. No, it’s the utter lack of process efficiency that always amazes and alarms me. Read the rest of this entry »
Good Enough for Government Work No Longer Good Enough
The city of Detroit, Michigan has a projected budget deficit of $280 million USD. Granted, the local economy is suffering the consequences of the auto industry catastrophe. Yet, debt in the hundreds of millions doesn’t accumulate overnight. According to one recent article, much of the city’s problem can be attributed to inefficient systems and processes that have been “neglected, not attended to, left to drift.”
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