Organizational change comes in all flavors. From a localized project that modifies a key process for a workgroup, to enterprise wide initiatives, such as rolling out a new IT system or deploying Performance Excellence. Yet, one thing that’s consistent across all change efforts, big or small, is the likelihood of resistance – and, in this case, resistance is not futile. In fact, if it isn’t identified and countered in time, resistance can lower morale, delay progress or even derail the change effort. Read the rest of this entry »