20 Phrases That Kill Ideas and Innovation

When it comes to innovation and sharing our creative ideas at work, we all know to be wary of negative bosses and co-workers who shoot down every idea. These people can be a deterrent to change and innovation, but if we’re persistent we learn how to go around them to get things done.

The real people to be wary of are the ones who seem like they’re open to new ideas, but always have some reason the idea won’t work or shouldn’t be implemented yet. They are masters of “killer phrases” that masquerade as knowledge or experience, but many times are not justified and simply stand in the way of progress. Read the rest of this entry »

How to Establish a Culture of Intelligent Disobedience

by guest blogger Bruna Martinuzzi

This post originally appeared on AMEX Open Forum blog; reposted here with permission.

I once worked for a technology company that encouraged employees to practice what they called “Intelligent Disobedience.” The concept originates from seeing-eye dogs: while dogs must learn to obey the commands of a blind person, they must also know when they need to disobey commands that can put the owner in harm’s way, such as when a car is approaching. Read the rest of this entry »

10 Reasons Why Suggestion Schemes and Idea Boxes Fail

Suggestion boxes are not innovation
When people ask for my advice on how to improve their innovation programs, one thing I usually suggest is to do away with their organization’s suggestion schemes and tear down the idea boxes. Why? Because it’s too tempting to substitute these methods in place of real innovation that adds customer and organizational value. And they can do more harm than good, in my opinion.

Here are 10 reasons suggestion schemes and idea boxes fail. Read the rest of this entry »

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